FAQ’s

HOW LONG DO THE NEONS LAST?

OUR NEONS ARE MADE FROM EFFICIENT LED TECHNOLOGY MAKING THEM EXTREMELY LONG LASTING. YOU SHOULD GET 50,000 HOURS OF USE. THAT’S AT LEAST 5-6 YEARS OF STRAIGHT USE, THOUGH WITH DIMMER AND TURNING YOUR LIGHT OFF WHEN NOT NEEDED THEIR LIFE SIGNIFICANTLY INCREASES.

DO WE WHOLESALE?

YES, ABSOLUTELY.

JUST SHOOT US AN EMAIL IF YOURE INTERESTED!

DO YOU DO COMMERCIAL?

YES, WE SPECIALISE IN COMMERCIAL, THAT IS OUR JAM!

WE HAVE DONE MANY COMMERCIAL NEONS FOR RESTAURANTS AND BARS, OFFICES, DENTISTS… WE CAN EVEN DO LIGHTS FOR FOOD TRUCKS, BOATS, CAMPERVANS AND OUTDOOR. WE DO IT ALL!

WHAT ARE YOUR NEONS MADE FROM?

OUR NEONS ARE MADE FROM LED STRIP ENCASED IN A PVC JACKET AND MOUNTED ON MOSTLY ACRYLIC, THOUGH OTHER MOUNTING OPTIONS ARE AVAILABLE. THEY ARE FAR MORE SAFE, ENERGY EFFICIENT AND DURABLE THAN GLASS NEON.

HOW ARE THE NEONS MADE?

THEY ARE ALL MADE BY HAND TO ORDER.

DO THEY COME WITH A DIMMER?

YES, ALL OUR NEONS COME WITH A DIMMER AND REMOTE CONTROL WHEN PLUGGED IN (NOT OUR HARDWIRED VERSIONS).

CAN I HAVE LOTS OF DIFFERENT COLOURS?

100%! BE CREATIVE WITH WHAT YOU WANT, LET US KNOW, AND WE CAN DO YOU A FREE MOCKUP! YOU CAN HAVE AS MANY COLOURS AS YOU LIKE.

HOW LONG  DOES PRODUCTION TAKE?

TYPICALLY IT TAKES ABOUT 2-3 DAYS TO PRODUCE YOUR CUSTOM NEON.

HOW LONG WILL SHIPPING TAKE?

USUALLY SHIPPING IS FAST TO AU, NZ, USA ETC; APPROX 7-10 DAYS, BUT PLEASE ALLOW UP TO 3 WEEKS FOR OTHER AREAS AND FOR SHIPPING DELAYS.

CAN I GET LOCAL POWER PLUGS?

YES, WE ENSURE ALL NEONS GET THE PLUG RELEVANT TO YOUR COUNTRY AND ALL ARE SAFETY CERTIFIED.

WHAT POWER OPTIONS DO YOU HAVE?

WE HAVE STANDARD POWER PLUGS FOR YOUR REGION, CAN DO BATTERY PACK ON INDOOR ONLY NEONS AND WE CAN ALSO SET UP NEONS TO BE HARDWIRED INTO YOUR VENUE OR SPACE.

IS THERE A WARRANTY?

HELL YES THERE IS! ALL NEONS HAVE A 24 MONTH MANUFACTURERS WARRANTY ON THEM FOR INDOOR; OUTDOOR HAS 12 MONTHS.